ActionIQ Releases Industry First B2B Customer Experience Scorecard

ActionIQ, the leading Enterprise Customer Data Platform (CDP), today made available the CX IQ Scorecard for the B2B Technology industry. The CX IQ Scorecard is a self-service tool solution that allows B2B Brands to benchmark their Customer Experience performance against their industry peers and customer preferences. The industry-first scorecard is based on the CX IQ Index, an expansive multi-industry survey that measured the state of customer experience (CX) from the perspective of both businesses and customers in the U.S.