This is one of the most common issue people get there when they try to scan a document. You can print but not able to scan the document or do not know how to do that. Sometimes people try to scan directly from the printer.
They use Brother Printer scan to Pc option and get irritated when it doesn't work. Brother Printer Assistant on the desktop might help you to resolve the issue. People often face the issue when their printer is working but not the scanner. It happens either the scanner is not able to communicate the computer or the scanner driver is not working or maybe not installed on the computer. Brother scanner driver which is CC4 scanner driver which helps to scan a document directly from the PC.
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